If your new Hisense TV is continuously looping specific video content, it’s likely because it’s set to Store Mode. In this mode, you can’t access external input devices for streaming. If your TV is in demo mode after unboxing, don’t worry. You can easily disable Store/Demo Mode by going into the settings. For a step-by-step guide on how to turn off Store Mode on your Hisense TV, refer to the section below.
How to Disable Store Mode on Hisense Smart TV
Store or Demo Mode is a feature on all Hisense TVs, but the steps to disable it can vary based on the TV model and its operating system.
Hisense VIDAA TV
1. From the VIDAA TV home screen, navigate to and select the Settings icon.
2. Go to the System option and click on Advanced Settings.
3. Locate the Store Mode toggle and switch it to Off to disable Store Mode on your VIDAA TV.
Hisense Android TV
1. Start from the home screen of your Hisense TV and select the Settings option.
2. Navigate to Device Preferences, then select Usage Mode from the list.
3. Choose Home Mode to disable Store Mode on your TV.
Note: For some Hisense Android TV models, these steps may differ slightly. If the above options are not available, go to Settings → Advanced System → turn off the Store Mode toggle.
Hisense Google TV
1. For Hisense Google TV users, start by navigating to the Settings page and selecting System.
2. On the next page, choose Advanced Settings.
3. Select Location in the Advanced Settings menu.
4. You will see two options displayed. Choose Home Mode to disable Store Mode.
Hisense Roku TV
Although the Hisense Roku TV does not have a dedicated Store Mode feature, you can exit Store Mode by performing a factory reset. Follow these steps:
1. Navigate to the Settings section on your Hisense Roku TV.
2. Select System, then choose Advanced System Settings.
3. Click on Factory reset everything.
4. Enter the displayed code to initiate the reset on Hisense Roku TV.
5. After the reset, choose the Home Use option during the setup process. This will effectively turn off Store Mode on your Roku TV.
Hisense Fire TV
1. Navigate to the Fire TV home screen by pressing the Home key on the remote.
2. Press the Mic button and say, “Switch to Home Use mode.”
3. Your Fire TV will automatically exit Store Mode and switch to Home Mode.
FAQ
To resolve the issue, you can either power cycle the Hisense TV or reset it to factory settings.