If you’re facing issues with your Hisense TV such as sound distortion, abnormal video, or app glitches, it might be due to outdated software or firmware. Keeping your Hisense Smart TV updated is crucial to get rid of bugs, enhance security, and access new features. You can update the firmware on your Hisense TV either online or via a USB drive.
Each Hisense Smart TV model, except for the XCLASS, has its own specific method for updating the operating system. The Hisense XCLASS model updates its software automatically when connected to the Internet. Follow this guide to learn the detailed steps for updating your Hisense TV model.
How to Update Hisense Smart TV Firmware
Regardless of the Hisense Smart TV model you own, updating the firmware to the latest version is very important for optimal performance. Below are the detailed steps for both manual and automatic updates for various Hisense Smart TV models.
Hisense Android TV
Manual Update:
1. Connect to the Internet: Turn on your Hisense Android TV and ensure it’s connected to the Internet.
2. Access Settings: Navigate to the home screen and click the Settings icon in the top-right corner.
3. Device Preferences: Select Device Preferences and then tap About.
4. Check for Updates: Tap System Update to let your TV search for available updates.
5. Download and Install: If an update is available, tap Update Now to download and install the firmware. Your TV will restart to apply the new update.
Automatic Update:
Enable Auto-Update: Go to Settings → Help → System software update → Turn on Automatic software download.
Hisense Roku TV
Manual Update:
1. Connect to WIFI: Power on your Hisense Roku TV and connect it to your WIFI network.
2. Access Settings: On the home screen, select Settings.
3. System Update: Choose System, then click Software Update.
4. Check for Updates: Tap Check now to search for updates. If an update is found, a notification will appear.
5. Install Update: Click Update now to start the update process.
Automatic Update:
Automatic Checks: Hisense Roku TVs check for updates every 24-36 hours. If an update is available, it will be automatically downloaded and installed without interrupting your usage.
Hisense VIDAA TV
Manual Update:
1. Access Settings: From the home screen, tap the Settings icon.
2. Support Menu: Select Support from the list on the left side.
3. System Update: Click System Update and then scroll down to Check Firmware Upgrade.
4. Install Update: If an update is available, click Upgrade to download and install the firmware. Your TV will restart to apply the update.
Automatic Update:
Enable Auto-Update: Go to Settings → Support → System Update → Turn on Auto Firmware Upgrade.
Hisense Fire TV
Manual Update:
1. Settings Menu: From the Home screen, click the Settings icon.
2. Device Menu: Select My Fire TV (or Device & Software on some models).
3. Check for Updates: Under the setting About, Choose Check for Updates to see if a new software version is available.
4. Install Update: If an update is available, click Install Update to complete the process.
Hisense Google TV
Manual Update:
1. Settings Access: Click the Settings icon on the top right on your Google TV.
2. System Menu: Choose System and then tap About.
3. Check for Updates: Select System Update to let your TV search for available updates. If an update is found, it will download automatically.
4. Install Update: After the download, click Restart Now to install the update.
Automatic Update:
Enable Auto-Update: Go to Profile → Settings → System → About → Software Update → Turn on Auto Update.
Update Hisense Smart TV Software via USB Drive
For older Hisense TVs or when there’s no internet connection, let us see how to use a USB drive for updates.
- Identify Model Number: Note down the model number from the back of your TV.
- Download Firmware: On a PC, visit the Hisense product support website and download the latest firmware for your TV model.
- Alternatively, contact Hisense customer support for the updated files.
- Prepare USB Drive: Copy the firmware update file to a USB drive and rename the folder to upgrade_loader.pkg.
- Insert USB Drive: Plug the USB drive into your TV.
- Start Update: Go to TV Settings, select Support, then System Update, and choose Update from USB.
- Complete Update: The TV will search for and install the update from the USB drive. Restart your TV and remove the USB drive after the update is complete.
By following these steps, you can ensure your Hisense Smart TV runs smoothly with the latest firmware updates.
FAQ
Yes, you can. Simply pair your Hisense TV with the RemoteNOW app and use your smartphone as a remote control to complete the update process.
Absolutely. When you update the firmware on your Hisense TV, all installed apps will be automatically updated as well.
If your Hisense TV is having trouble with software updates, first ensure your internet connection is stable and disable any VPN you might be using. If the issue persists, try restarting your Hisense TV and check for updates again.