How to Reset Hisense TV to Factory Settings

If your Hisense Smart TV is running slowly or occasionally crashes, a soft reset might resolve the issue. However, when the issue persists, hard resetting the TV to factory settings is necessary. You can reset your Hisense TV through the System Settings menu. Alternatively, you can use the physical reset button located on the Hisense TV‘s control panel.

This guide details how to reset various Hisense TV models using both the remote and built-in reset options.

How to Hard Reset Hisense Smart TV with a Remote

Performing a factory reset erases all data, including media, account information, and apps. This should be your last DIY fix to be carried out. The steps to reset your Hisense TV vary by model.

Hisense Android TV

1. Turn on your Android TV and click the Settings icon at the top-right.
2. Scroll down and select Device Preferences.
3. Tap the Reset option at the bottom.
4. On the confirmation screen, click Reset.
5. Click Erase Everything, and the reset process is done.

Hisense Fire TV

1. Turn on your Hisense Fire TV and go to the Home screen.
2. Click the Settings icon.
3. Select My Fire TV (or Devices & Software on some models).
4. Click Reset to Factory Defaults.
5. Confirm by tapping Reset.

Hisense Google TV

1. Power on your Hisense Google TV.
2. Click the Profile icon at the top-right.
3. Choose Settings.
4. Select System, then About.
5. Click Reset and select Factory data reset.

Hisense Roku TV

1. Turn on your Hisense Roku TV and go to the Home screen.
2. Scroll to Settings.
3. Select System, then Advanced system settings.
4. Choose Factory reset.
5. Enter the code displayed on your screen and click OK.
6. Confirm by clicking Start factory reset.

Hisense VIDAA TV

1. On your Hisense VIDAA TV, click the Settings gear icon at the top.
2. Open the Support option at the bottom.
3. Click Reset to Factory Default.
4. Confirm the reset.

Hisense XClass TV

1. Navigate to Settings on your XClass TV.
2. Scroll to Device settings.
3. Select Factory reset.
4. Confirm the reset and enter your TV PIN if required.

How to Factory Reset Hisense TV Without a Remote

Most Hisense TVs have a factory reset button. Here’s how to use it:

1. Locate the factory reset button on Hisense TV, which is usually a small hole found on the right side.
2. Press and hold the reset button with a SIM ejector or pin with a pointed edge for at least 30 seconds. If this doesn’t work, press the button multiple times.
3. Release the button once the reset process starts.

Hisense TV Soft Reset vs. Factory Reset

A hard/factory reset removes all stored data and customized settings. A soft reset, which is simply restarting your Hisense TV, does not delete any data. This is often sufficient to resolve many issues. To perform a soft reset:

1. Power off your Hisense TV.
2. Unplug it from the power outlet for at least a minute.
3. Plug it back in and turn on the TV.

Alternatively, you can select the Restart option in the TV settings.

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