In a market flooded with counterfeit products, it’s crucial to know that your Hisense Smart TV is Original. Whether you’ve already bought the TV or are planning to purchase one, taking steps to ensure its authenticity is always wise. This guide outlines various methods to check if your Hisense TV is authentic, providing you with practical tips and techniques to stay on the safe side.
How to Register Your Hisense TV to Know If It Is Original
To easily determine if your Hisense TV is genuine, register it on the official Hisense website. You will need the TV’s serial number and purchase details. If you’re unsure of the serial number, here are a few methods to locate it.
Check the Hisense TV Back Panel
Typically, the serial number is printed on a white sticker on the back panel of the Hisense TV. If the TV is already mounted or set up, adjust it to get a clear view of the sticker.
Check the TV Box
Typically, the serial number is printed on a white sticker on the back panel of the Hisense TV. If the TV is already mounted or set up, adjust it to get a clear view of the sticker.
Check Your Invoice
When you purchase a Hisense TV, you receive an invoice either digitally or in print. This invoice includes a space for the serial number. Locate and note it from there.
Check the TV Settings
If the serial number isn’t on the back panel or the packaging, you can find it in the TV settings. The exact steps may vary by model and operating system, so consult the user manual for precise instructions.
1. Turn on your Hisense TV and press the Menu button on the remote.
2. Navigate to Settings and select Support.
3. Choose System Info. Under the Version section, you will find the serial number.
Register Your Hisense TV to Check Whether It is Original
After obtaining the serial number, follow these steps to register your Hisense TV:
1. On your mobile device or PC, visit the official Hisense product registration website.
2. Complete the Product Registration Form available on the site.
3. Click Register to finalize the registration.
If the registration is successful, your Hisense TV is confirmed as genuine.
Note: If you encounter any issues registering through the website, you can contact the Hisense support team at 1-888-935-8880 for assistance. They can help you complete the registration process, which will help you know whether your Hisense TV is Original or not.
Other Ways to Check the Originality of Your Hisense TV
If you can’t locate the serial number or want to confirm the authenticity of your Hisense TV before purchasing, there are other methods to consider. Here are some steps you can take:
Cross Check the Package and Product
Inspect the Packaging:
- Obtain an image from a reliable source to use as a reference.
- Verify that the design and print on the packaging match the reference image.
- Check the font and font size for consistency.
Examine the TV:
- Ensure the Hisense logo engraved on the TV is of high quality and clarity. Look for any signs of substandard printing.
- Compare the color of your TV with others available in the showroom to ensure consistency.
Compare the Hisense TV Features and Quality
Beyond checking the outer packaging, consider these additional factors to ensure authenticity:
Inspect Connection Ports
- Port Placement and Availability:
- Verify that the number and color of the ports match what is specified for your Hisense TV model.
- Ensure each port is correctly labeled and free from spelling errors.
- Functionality:
- Insert various cables into the ports to ensure they fit properly. A single faulty port might indicate a defect, but multiple faulty ports suggest the TV could be fake.
Performance and Quality
- System Speed:
- Be cautious if your new Hisense TV is not performing as expected. Older models may slow down over time, but a new TV should operate efficiently.
- Basic Functions:
- Verify that the TV can download apps and connect to the internet without issues. Failure to perform these basic functions could indicate a counterfeit product.
- Picture and Audio Quality:
- Test the TV using a high-quality video from the internet. If the picture and sound do not meet standard expectations, the TV might be fake.
Pricing and Discounts
- Be wary of prices that seem too good to be true. Excessive discounts or a very low-profit margin might indicate a counterfeit product.
Accessories
- Confirm that the TV comes with an original remote and necessary cables. Compare the remote with those from other Hisense TVs to ensure authenticity.
Where Can You Get an Original Hisense Smart TV?
To avoid buying a counterfeit Hisense TV with inferior quality and construction, follow these guidelines:
- Purchase from Official or Authorized Dealers: Always buy your Hisense TV from the official store or an authorized and registered dealer. You can verify this through Hisense TV customer support.
- Shop from Reputable Online Platforms: When buying online, choose genuine platforms and trusted sellers. Check seller ratings and reviews before making a purchase.
- Verify Warranty and Paperwork: Ensure the Hisense TV comes with a warranty card and all necessary paperwork.
- Be Cautious with Pre-owned Products: If buying a pre-owned TV, test the product before purchasing and confirm it includes the original warranty and invoice.
By following these tips and the advice shared in this article, you can confidently avoid fake Hisense TVs and ensure you get the best quality for your home.