If you’re dealing with screen color problems on your Hisense TV, you’re not alone. Many users experience these problems, which occur due to software glitches, incorrect settings, or even hardware malfunctions. Fortunately, most of these issues can be resolved with simple troubleshooting steps at home, without the need for professional help. In this article, we will explain common causes of screen color problems on Hisense TVs and the solutions to rectify the issue immediately.
Causes and Solutions for Hisense TV Screen Color Issues
In addition to software glitches, screen color issues on Hisense TVs can arise from various factors.
Power Fluctuation:
- Plug your Hisense TV into a different power outlet to ensure a stable power supply.
Faulty Wiring:
- Disconnect and reconnect the external devices to your Hisense TV.
- Replace any damaged HDMI cables.
- Ensure the coaxial cable is firmly connected, or adjust the antenna position if necessary.
- Verify the input settings and adjust if required.
Here are some straightforward fixes to address screen color problems on Hisense Smart TV.
Adjust Picture Settings on Hisense TV
If your Hisense TV shows inverted colors or a negative screen, the issue likely lies within the Picture Settings.
- Go to the Settings → Picture Settings, and adjust the Picture Mode, Picture Calibration, Saturation, and Gamma. Below are recommended picture settings to resolve these issues.
| Feature | Value |
|---|---|
| Picture Mode | Standard |
| Backlight | 20-30 |
| Brightness | 25-40 |
| Contrast | 35-50 |
| Sharpness | 25-40 |
| Color | 20-30 |
| White Balance | 2 |
| Color Temperature | Cool |
| Motion Smoothing | Off |
| HDR Mode | Off |
Reset the picture settings if your Hisense TV displays a white screen or any unusual color, and check again.
Inspect Coaxial Cables
A sudden color drop or yellow screen while streaming indicates a possible issue with your cable TV signals.
Ensure the coaxial cable is not defective and is connected securely to your TV. Replace it if necessary for improved streaming quality.
If signal interference is the problem, contact your cable TV provider, adjust the antenna position, or use a signal booster to reduce interference.
Check External Devices and HDMI Cables
If you see a green screen when using the HDMI input, the issue may stem from the connected external devices.
Reconnect HDMI cables and switch the TV input to the appropriate HDMI source.
Restart Hisense TV
Random color displays or other screen issues may result from temporary device malfunctions. Restarting the Hisense TV can clear firmware bugs.
Unplug the power cable, turn off the TV, and hold the Power button on the Hisense TV to discharge any remaining power. Plug the TV into a different outlet and power it on to check if the issue is resolved.
Update Hisense Smart TV
If restarting doesn’t resolve the issue, the problem may be due to outdated firmware.
Update the TV’s firmware to apply the latest software patch, which can eliminate bugs and fix color display issues.
Perform a Factory Reset
If the above solutions fail to fix the issue, reset your Hisense TV to its default settings.
This will erase all bugs, glitches, and user data, effectively restoring the TV to its original state. After resetting, reconfigure the TV and check if the color issues are resolved.
Contact Hisense Customer Support
If the problem persists, the issue may be with the TV’s hardware, such as the backlight, motherboard, or T-con board.
Contact Hisense customer support to inspect and possibly replace the backlight, screen, or other necessary components.
- Contact Us page: https://www.hisense-usa.com/contact
- Phone Number: +1 (888) 935-8880
The support options will vary from one country to another. Visit this page to find the options available in your country.
If your TV is under warranty, Hisense will repair or replace faulty hardware at no cost. For older TVs, if repair costs exceed $60, consider investing in a new TV.