Are you experiencing a dimming issue with your Hisense TV? The known causes include outdated firmware, incorrect picture settings, or a software glitch.
If you’re frustrated with a darker or dimmer screen on your Hisense TV, this guide will help you fix the problem and enjoy your favorite shows with full brightness and high picture quality.
Causes and Solutions for Hisense TV Dimming Issue
There are several reasons why your Hisense TV screen might be dimming. Below, you’ll find the primary causes and corresponding fixes for this issue.
| Causes | Fixes |
|---|---|
| Brightness Issue | Adjust Backlight Settings Turn off Dynamic Contrast Turn Off Echo Mode Reset Picture Settings Change the TV Brightness |
| Software Issue on the TV | Power Cycle Your Hisense TV Reset TV to Factory Settings Update Hisense TV |
| Issues with Hardware Components | Contact Customer Support |
9 Ways to Fix the Dimming Issue on Your Hisense TV
You can resolve the dimming screen issue on your Hisense Smart TV by trying the troubleshooting methods listed below.
Adjust Backlight Settings
One easy solution to fix the dimming issue on your Hisense TV is to adjust the backlight settings. Your TV screen may appear dim if the backlight is set too low. Follow these steps to increase the brightness level,
1. Use the TV remote and press the Menu button.
2. Select the Picture option from the menu.
3. Choose Backlight and use the Arrow keys to increase the brightness level.
Turn Off Dynamic Contrast
Dynamic contrast is designed to adjust the contrast of your TV, maintaining a higher contrast ratio for bright colors. However, it can sometimes negatively impact brightness levels. To prevent such issues, you should turn off this feature. Follow these steps,
1. Use your remote to turn on the TV and press the Menu button.
2. Navigate to the Settings option and select Picture.
3. Change the Dynamic Contrast settings to Mild for auto-contrasting.
NOTE: Some Hisense TV remotes have a Picture button. Pressing this button repeatedly will cycle through different modes like User, Dynamic, and others.
Change the Hisense TV Brightness
You might experience dimming issues on your Hisense Smart TV if the brightness is accidentally set too low, causing the screen to appear darker. To enhance your viewing experience, you can increase the brightness levels. We recommend setting the brightness to a minimum of 75% for the best streaming quality.
Turn Off Eco Mode/Power Saving Mode
Most Hisense TV models have an Eco Mode feature, which adjusts the screen brightness based on the surrounding environment. In bright surroundings, the screen’s brightness is reduced, while in darker settings, it is increased. The primary goal of this feature is to conserve energy. To prevent dimming issues, you can disable the energy-saving feature on your Hisense TV.
Reset Picture Settings
You can restore the default picture settings on your Hisense TV to resolve any brightness problems. Follow these steps:
1. Use the TV remote and press the Home button.
2. Select the Picture option from the menu.
3. Go to Restore Default Picture Settings and press OK.
Power Cycle Your Hisense TV
If your TV is experiencing dimming due to minor faults, you can restart your Hisense TV to easily resolve the issue. Restarting the TV can easily resolve minor problems, including the dimming issue.
Update Hisense Smart TV
If your Hisense TV keeps dimming without any apparent reason, it may be due to a software issue causing abnormal behavior. Updating your Hisense TV can help resolve any software glitches.
NOTE: Hisense TVs come with different operating systems, so the update steps differ depending on the model.
Reset Hisense TV to Factory Settings
If you are tired after trying all the troubleshooting methods above, the final step is to factory reset your Hisense Smart TV. Note that this action will delete all your custom settings and return the TV to its original state. The specific steps to reset may differ based on the Hisense TV model.
Contact Customer Support
If none of the above fixes resolved the issue, then the problem may be with your TV’s internal hardware. To avoid making the situation worse, promptly contact the Hisense TV customer support team for assistance with the dimming issue.
Here are the ways to reach customer care:
- Contact Form: https://global.hisense.com/support/contact-us/
- Global Customer Center: https://global.hisense.com/support/customer-center/
- Toll-Free Number: +1 (888) 935-8880
If the issue persists, you may be eligible to claim your warranty for a Hisense TV replacement.
FAQ
To stop your Hisense TV from dimming, simply turn off the power-saving or energy-saving mode.