The Anyview Cast app is a popular choice for mirroring your phone screen on a Hisense Smart TV, especially for models without built-in casting support. Despite its popularity on Hisense VIDAA TVs, the app can sometimes encounter issues. If the Anyview cast is not working on your Hisense TV, try these troubleshooting methods.
Below, you’ll find the common causes of Anyview Cast not working on your Hisense VIDAA TV, along with clear, step-by-step solutions. Follow these methods, and you’re likely to find a fix that works for you.
Important Note: The Anyview Cast app is exclusively compatible with Hisense VIDAA TVs. However, you can still mirror your phone’s screen using alternative methods or different screen mirroring apps for other Hisense TV models.
Common Issues and Solutions for Anyview Cast Not Working on Hisense Smart TV – An Overview
Below is an overview of the potential reasons why the Anyview Cast app might not be functioning correctly on your Hisense TV, along with corresponding solutions for each issue.
- WiFi Connection Issues: Make sure to connect both devices to the same WiFi connection and perform a power cycle on your router.
- Screen Sharing Problems: Keep the Anyview Cast app open and clear any obstacles between your phone and TV.
- TV or App Glitches: If necessary, restart your Hisense TV, update its firmware, or perform a factory reset.
- Anyview Cast App Issues: Try uninstalling and then reinstalling the Anyview Cast app to resolve the problem.
How to Resolve Anyview Cast Not Working on Hisense Smart TV
If you’re unsure of the exact cause behind your Anyview Cast app not functioning, you can try each of the troubleshooting steps outlined below. Both basic and more advanced methods are included, all of which you can easily perform on your own.
Check the WiFi Connection
- For Anyview Cast to operate correctly on your Hisense TV, it’s crucial that both your TV and smartphone are connected to the same WiFi network. Ensure your Hisense TV is connected to the same WiFi network as your Android or iPhone.
- If your Hisense Smart TV is having trouble connecting to WiFi, try power cycling your router and then reconnecting the TV to the network. Should you experience slow internet speeds, it may be necessary to contact your Internet Service Provider (ISP) for assistance.
- After confirming that both devices are on the same WiFi network, attempt to mirror your smartphone screen to your Hisense VIDAA TV using Anyview Cast. If the issue persists, proceed to the next solution.
Keep the Anyview Cast App Active on Hisense TV
- When casting from your smartphone to your Hisense TV, it’s essential that the Anyview Cast app remains open and active on the TV.
- If the app becomes inactive, casting from your phone to the TV will not be possible. There’s no need to adjust any settings—simply keep the app open and active to maintain the connection.
Restart Hisense TV and Smartphone
Occasionally, a minor system glitch can be the root of the issue, which a simple restart can often resolve. Restart your Hisense TV and your smartphone to refresh their systems. Once restarted, reopen the Anyview Cast app on your Hisense TV and attempt the mirroring process again. If the problem persists, proceed to the next troubleshooting step.
Update Hisense TV Software and Anyview Cast
- The issue may sometimes stem from outdated software. If there’s a pending software update for your Hisense TV, it’s crucial to install it immediately. Check for available updates and update your Hisense TV to the latest firmware version.
- You can also enable automatic updates on your Hisense TV by navigating to the Settings menu. Under the Support section, select System Update and activate the Auto Firmware Upgrade option.
- Since Hisense VIDAA TVs utilize cloud technology, individual apps like Anyview Cast are updated automatically when new versions are available. Additionally, ensure your smartphone is updated to the latest software version to avoid compatibility issues.
Uninstall and Reinstall the Anyview Cast App on Hisense Smart TV
- If the issue appears to be with the Anyview Cast app itself, one effective solution is to uninstall and then reinstall the app on your Hisense TV.
- For Hisense VIDAA TV, you can remove the app either through the My Apps tile or via the VEWD App Store.
- After uninstalling, go to the VEWD App Store to download and reinstall the Anyview Cast app on your Hisense VIDAA TV.
Reset Hisense TV and Smartphone
Resetting your Hisense TV and smartphone should be the last resort, as it will erase all data on both devices. Only perform a reset if multiple apps and functions on your device are experiencing similar issues.
If all troubleshooting steps fail to resolve the problem, it may be time to seek professional assistance. Contact the Anyview Cast helpdesk for further support and guidance. They will help you effectively resolve the issue.