To adjust audio, video, and other settings, such as connecting your Hisense TV to WiFi, you usually need the remote control to navigate to the Settings menu. However, if your Hisense TV remote is lost or not functioning, accessing the settings can be more challenging.
Fortunately, you can still access the settings on your Hisense TV using the physical buttons on the TV, remote apps, voice assistants, or other external devices. This guide explains how to navigate to the settings without a remote.
How to Get to Settings on Hisense Smart TV
Depending on your preference, you can use any of these methods to open the settings on your Hisense TV.
Using Physical Buttons
The physical buttons on the Hisense TV unit can be used to access and modify settings.
1. Press the Power button on the Hisense TV panel.
2. Locate and press the Menu button, which is typically found on the back or side of the TV.
3. On the menu screen, use the volume or channel buttons to navigate and highlight the Settings option.
4. Press the OK or Enter button to select the Settings option.
5. If the OK or Enter button is not available, long-press the Menu button to select the option.
Using the Remote App
Another effective way to access the TV’s settings is by using Hisense’s smartphone remote app, RemoteNOW. This app is compatible with Hisense 4K VIDAA Smart TVs and the latest Hisense 4K Android TV models.
To use the remote app, ensure that your TV and smartphone are connected to the same WiFi network. It’s best to use your home WiFi network, as your TV will automatically connect when turned on.
If connecting to your home network isn’t an option, you can use two smartphones. Install the remote app on one phone, and set up a personal hotspot on the other phone with the same SSID and password that your TV was previously connected to. This way, your TV will automatically connect to the personal hotspot. Connect the smartphone with the remote app to this WiFi network and proceed as follows:
1. Launch the RemoteNOW app and tap the TV icon at the top.
2. Enter the code displayed on your TV screen into the app to complete the pairing process.
3. After pairing, tap the Remote option to open the virtual remote.
4. Press the Home button on the RemoteNOW app and navigate to the Settings option on your Hisense TV.
Tip: In addition to the official remote app, you can also use IR remote apps to access your Hisense TV settings. IR remote apps do not require WiFi, making them easy to pair with your TV.
Alternative Hisense TV Remote Apps
Given that Hisense TVs operate on different systems, specific remote apps are available for control. Depending on your Hisense TV model, install the appropriate remote app listed below to access the Settings menu.
| Hisense TV Model | Play Store Link | App Store Link |
|---|---|---|
| Hisense Android TV / Google TV | Play Store | App Store |
| Hisense Roku TV | Play Store | App Store |
| Hisense Fire TV | Play Store | App Store |
| Hisense VIDAA TV | Play Store | App Store |
Using Mouse
If the physical buttons are inconvenient, you can use a wired or wireless mouse to control your Hisense TV and access the Settings menu without the remote. If you don’t have a mouse, you can purchase one from this Amazon link.
1. Connect the mouse to the USB port of your Hisense TV and turn it on.
2. Once connected, a mouse pointer will appear on the screen if the connection is successful.
3. Use the mouse to click the Settings gear icon and open the Settings menu on your TV.
Using Voice Control
Hisense Smart TVs are equipped with a voice control feature that allows easy navigation and control. You can activate this feature by pressing the Mic button and summoning the TV assistant. Without the remote, you can use the Hisense TV remote app to access this feature.
- To access Settings using Voice Control, press and hold the Mic button on the remote app and say, “Go to Settings.”
- If you have an Amazon Echo or Google Assistant smart speaker, you can also control your TV using voice commands, provided they have been pre-configured with your Hisense TV.
Using HDMI-CEC
HDMI-CEC is a feature available on all Hisense TV models, allowing you to control multiple devices with a single remote. If you have connected external HDMI devices or gaming consoles like the PS5 to your Hisense TV, you can use them to navigate to Settings. Enable HDMI-CEC on both devices for this to work.
To enable HDMI-CEC on your Hisense TV, follow these steps:
- Go to Settings.
- Select Display and Sound.
- Choose HDMI-CEC.
- Turn on the toggle.
To navigate to Settings using your HDMI device:
- Press the Power button on your HDMI device remote to turn on your Hisense TV.
- Use the navigation keys to go to the Menu.
- Select the Settings option.
If you need to replace your Hisense TV remote, consider using a universal remote. After purchasing a universal remote, enter the remote code for your Hisense Smart TV model to pair it. Once programmed, you can easily use the universal remote to navigate to Settings.