Is your Hisense TV showing a white haze or a partially white screen? This can happen due to problems with the TV’s hardware or software. Sometimes, extended use or small glitches in the software can cause the screen to turn white. But don’t worry. You can usually fix this issue yourself at home. If you’re facing this problem, check out the simple solutions below to get your TV back to normal.
Causes and Solutions for the White Screen Issue on Hisense Smart TV
Identifying the exact reason for a white screen on your Hisense TV can be challenging. However, several common causes can be addressed to resolve this issue quickly.
| Cause | Solution |
|---|---|
| Loose Cable Connection | Reconnect or replace the TV’s wiring components. |
| Software Glitch | An issue with the app |
| Check whether the app has any latest updates. | Check whether the app has any latest update. |
| Defective Internal Components | Fix the wiring on the mainboard or replace the entire assembly. Contact Hisense Customer Support for further assistance. |
1. Verify Cable Connections
A white screen or distorted image may be caused by loose cables. Disconnect all cables, including the power and HDMI cables, and clean the ports to remove any dust. Reconnect the cables properly and check if the issue is resolved. Additionally, press along the edges of the TV screen to ensure internal connections are secure.
2. Reconnect External Devices
If you encounter a white screen while using external streaming devices or gaming consoles, disconnect the device, clean the HDMI port, and reconnect it. This can often resolve display issues.
3. Restart Your Hisense TV
A temporary glitch may cause the white screen. To resolve this, unplug the TV from the power outlet, wait for 5 minutes, and then plug it back into the same or a different outlet. This simple restart can eliminate many minor issues.
4. Adjust or Disable Screen Saver Settings
If you have a screen saver enabled on your Hisense TV, it could be causing the white screen. Try changing the screen saver or turning it off altogether to see if this resolves the problem.
5. Update the TV Apps
A half-white screen with ongoing audio might indicate an issue with the app you are using. Ensure that the selected app is updated to the latest version. It’s also essential to keep your Hisense TV’s firmware up-to-date to avoid such issues.
6. Factory Reset Your Hisense TV
If software issues are suspected, reset your Hisense TV to clear bugs and glitches. Since the screen is white, use the reset button on the back or side of the TV. Insert a pin into the reset hole and hold it until the TV logo appears. After the reset, set up your TV and check if the problem persists.
7. Inspect Hardware Components
If software fixes do not resolve the issue, the problem might lie within the internal hardware. Issues like loose wiring, capacitor failure, backlight malfunction, or a defective T-con board could be the culprits. If you’re technically skilled, carefully inspect and repair or replace the faulty components. Otherwise, consider contacting Hisense customer support.
8. Reach Out to Hisense Customer Support
If you’re unable to fix the white screen issue on your own, Hisense customer support can provide further assistance. You can contact them in the following ways.
| Contact form | https://www.hisense-usa.com/contact |
| Customer Center | https://global.hisense.com/support/customer-center |
| Toll-Free Number | +1 (888) 935-8880 |
Frequently Asked Questions
Try performing a power cycle on your Hisense Roku TV, or consider replacing internal hardware components to address the white screen issue.
A yellow screen might be caused by improper picture calibration or an issue with an external device connected to your TV. Adjust the picture settings on Hisense TV or check the external device for problems.