The Viaplay app is a popular choice for streaming Nordic Noir content on Hisense TVs, offering a variety of award-winning movies, TV shows, and live sports events like UEFA, Scottish Cup Football, and La Liga. The app is available for Hisense TV models from 2020 onwards and can be installed from the app store on most Hisense TVs. For Hisense VIDAA TVs, the Viaplay app comes preinstalled.
In this article, I’ll walk you through the steps to download and activate the Viaplay app on different Hisense TV models, along with a brief troubleshooting guide.
Note: The Viaplay app was shut down in the USA and Canada. Starting February 29, 2024, users in these regions will only be able to access Viaplay’s content through streaming partners like Xfinity TV, Roku Channel, and Xumo TV. This shutdown affects only the US and Canada, with no impact on viewers outside these areas. If you have an active subscription, you’ll automatically receive a refund once the service is fully discontinued in these regions.
How to Get Viaplay on Hisense Smart TV
Before installing and activating the Viaplay app on your Hisense Smart TV, you need to subscribe to the service. Visit Viaplay’s official website to select the subscription plan that best fits your needs. The basic plan starts at $3.99 per month, and new users can enjoy a 7-day free trial. Make sure your Hisense TV is connected to the internet before proceeding with the installation.
On Hisense Android TV or Hisense Google TV
1. Power on your Hisense TV and navigate to the Apps option.
2. For Android TV users, open the Google Play Store. If you’re using Google TV, select the Search apps and games option.
3. In the search bar, type Viaplay, and from the results displayed, select the app.
4. This will open the app’s information page. Click on the Install button.
5. Within a few minutes, the Viaplay app will be installed on your Hisense TV. Once installed, you’ll need to activate the app to start streaming its content on your TV.
On Hisense Fire TV
1. Turn on your Hisense Fire TV and select the Search or Magnifier icon on the home screen.
2. Use the virtual keyboard to type Viaplay in the search bar.
3. From the suggested results, select the Viaplay app and click the Get or Download button on the app’s info page.
4. The installation process will begin, and once the app is installed, you’ll need to activate it to start watching Viaplay content on your TV.
On Hisense Roku TV
1. After turning on your TV, press the Home button on your Roku remote.
2. Navigate to Streaming Channels and select Search Channels.
3. In the search field, type Viaplay, and select the app from the search results.
4. Click Add Channel. The Viaplay app will be added to your Roku TV within a few minutes.
Once the app is installed, launch it and proceed with the activation process to start streaming content.
On Hisense VIDAA TV
The Viaplay app comes preinstalled on Hisense VIDAA TVs manufactured after 2020. However, if you need to download it manually, you can do so via the VEWD App Store. Follow these steps:
1. Turn on your Hisense VIDAA TV and select the My Apps tile.
2. Open the VEWD or App Store and type Viaplay in the search bar.
3. Choose the Viaplay app from the recommended results and click Install.
4. Once the app is installed, proceed to activate the Viaplay app to start streaming content on your TV.
On Hisense XClass TV
1. Power on your Hisense XClass TV and navigate to the Home screen.
2. Search for the Viaplay app from the available apps displayed on the screen and select it.
3. The app will be added to your TV within a few minutes. After the installation, activate the app to start enjoying its content.
How to Activate Viaplay on Hisense Smart TV
After downloading the app, you have to activate it to watch and stream its content on your Hisense TV.
1. Open the downloaded Viaplay app and click the Sign In button.
2. You can choose to Sign in with the email address and password or Sign in with the activation code.
3. If you choose Sign in with the activation code option, a four-digit code and a website URL will be displayed on the screen.
4. On your smartphone or PC, open the Viaplay activation website [http://viaplay.com/activate].
5. Enter your account credentials to sign in and enter the activation code in the given space.
6. Now, the Viaplay app will be activated on the TV. Relaunch the app on your Hisense TV and start streaming.
Can I Cast Viaplay on Hisense Smart TV?
Yes, the Viaplay app natively supports Chromecast, allowing you to cast content from your Android device to your Hisense TV. To do this, simply download the Viaplay app on your smartphone and ensure both your phone and Hisense TV are connected to the same WiFi network.
Open the Viaplay app on your Android phone, select the content you want to cast, and start playing it. Then, tap the Cast icon on the playback screen and choose your Hisense TV from the list of available devices. Once connected, the content will be cast to your Hisense TV screen for viewing.
Can I AirPlay Viaplay on Hisense Smart TV?
Yes, the Viaplay app supports AirPlay, allowing you to cast from your Apple devices to your Hisense TV. First, download the Viaplay app on your iPhone and log in to your account. Make sure both your iPhone and Hisense TV are connected to the same WiFi network. Also, ensure that the AirPlay feature is enabled on your Hisense TV for smooth casting.
On the Viaplay app on your iPhone, select the content you want to AirPlay and start playing it. On the playback screen, tap the AirPlay icon, From a list of available devices, select your Hisense TV from the list. In a few seconds, the content will begin streaming on your Hisense TV screen.
How to Fix Viaplay Not Working on Hisense Smart TV
If the Viaplay app isn’t working on your Hisense TV or you encounter other issues, try some basic troubleshooting steps to resolve it. Start by checking your internet speed and power cycling your router to rule out slow internet as the cause. Next, uninstall and reinstall the Viaplay app on your Hisense TV. Restarting your Hisense TV can also help eliminate minor bugs and glitches.
Make sure your Hisense TV is updated to the latest version, and check if there’s an update available for the Viaplay app as well. Clearing the cache on your Hisense TV can remove corrupted files that are causing the issue.
If nothing helps fix the issue, consider resetting your Hisense TV. Keep in mind that resetting is not ideal if the problem is limited to one app, but if multiple apps are affected, a full TV reset might help. After resetting, set up your Hisense TV again and check if the issue persists.
Note: If a reset doesn’t resolve the issue, it’s best to reach out to the Viaplay customer support team for assistance. The team will further guide and help troubleshoot any persistent problems with the app on your Hisense TV.
FAQ
Yes, as a new customer, you can watch Viaplay for free on your Hisense TV with their 7-day free trial. In some cases, the trial period may even extend to 14 days. This allows you to explore the app’s content before committing to a subscription.
Yes. Viaplay was shut down in the USA and Canada on February 29, 2024.