If your Hisense TV doesn’t recognize signals from HDMI devices, don’t worry, as this is a common issue that can arise due to problems with either the connected device or the TV itself. Fortunately, resolving HDMI-related problems on Hisense TVs isn’t complicated. In this article, we’ve outlined various solutions you can try to fix the HDMI not working on any Hisense TV model.
Reasons for HDMI Not Working on Hisense TV
The following reasons are responsible if Hisense TV displays a no signal message or simply turns into a blue screen while selecting the HDMI source.
| Issues | Reasons | Fixes |
|---|---|---|
| Hisense TV has no signal on HDMI | Temporary Glitch on the TV Issue with the HDMI port | Restart your TV Ensure you’ve selected the correct input on the TV |
| HDMI Blank Screen | Loose HDMI connection with TV | Reconnect the HDMI Inputs to HDMI ports Try connecting the HDMI cable to a different port on the TV |
| HDMI Not connecting to Hisense TV | HDMI Cables are not compatible with TV Defective HDMI cables or port | Purchase HDMI cables that are compatible with your TV |
Primary Solutions to Resolve HDMI ARC Not Working on Hisense TV
If your Hisense TV is having trouble recognizing HDMI connections or they aren’t working correctly, try these troubleshooting steps to resolve the issue.
Restarting Hisense Smart TV
If you’re encountering HDMI or other issues on your Hisense TV, temporary bugs or minor glitches could be the cause. A simple restart can refresh the TV’s system and potentially resolve these problems.
1. Turn off your Hisense Smart TV and unplug all power cables, including the HDMI cable.
2. Press and hold the power button on the Hisense TV for 5 seconds to drain any remaining power.
3. Wait for 3-5 minutes, then reconnect all the cables and power on your Hisense TV.
4. Check if the HDMI connection is now functioning properly.
Change the Input
Selecting the correct input source is crucial for accessing your connected device. If you forget to switch inputs after connecting a streaming device or console, you won’t receive a signal. Similarly, choosing the wrong input can also prevent signal detection. To avoid these issues, make sure to change the input on your Hisense TV to the correct HDMI port.
Check the HDMI Cable and Port
If you can’t locate the HDMI input on your TV sources, start by inspecting the HDMI cable. Unplug the cable from the port, then firmly reconnect it to the TV. Ensure that your external device is functioning properly and powered on before attempting to connect it to the TV via HDMI.
Before connecting an HDMI cable, verify its compatibility with your Hisense TV, especially if you’re using an older model, as some high-end HDMI cables might not be supported. If the HDMI cable appears damaged, consider purchasing a replacement from an online retailer like Amazon.
Contact Hisense Customer Support
If the HDMI port on your Hisense TV is damaged, it’s advisable to reach out to Hisense Customer Support or consult a technician for repair.
- Contact Us: Hisense Support
- Customer Care: Hisense Customer Center
- Phone Number: 1-888-935-8880
Other Solutions to Fix the HDMI Not Working on Hisense TV
If the problem persists after trying the previous fixes, it may be related to the software. Here are some software-based solutions that can help resolve the HDMI issue on your Hisense TV.
Update Hisense TV
Regular software updates are essential for your Hisense TV to fix bugs and access the latest features. A lack of updates could be why the TV isn’t recognizing HDMI connections. Updating your Hisense TV can resolve HDMI driver issues and technical glitches.
Clean HDMI Cables or Port
Occasionally, dust particles accumulating in the HDMI port or on the cable can cause connectivity issues, leading to errors on your Hisense TV. Dust can block the cable from transmitting signals to the TV, resulting in the HDMI not working properly.
To address this, use a small, sharp tool like a toothpick to gently remove any dust from the HDMI ports. After cleaning, reconnect the HDMI cable to the TV and check if the issue is resolved.
Clear Cache Files on Hisense TV
An accumulation of cache files on your Hisense TV can cause various issues, including HDMI problems. To resolve this, clear the cache on your Hisense TV.
Reset Hisense Smart TV
If the issue persists, try resetting your Hisense TV to clear any corrupted cache files and restore all custom settings to their defaults. After the reset, connect your HDMI device, switch to the correct input, and check if it resolves the problem.
FAQ
Ensure the cable is securely plugged in, inspect the HDMI port for any issues, use a high-quality HDMI cable, power cycle the TV, and select the correct HDMI input.